Connecting Authors to Readers

Why You Are Having Trouble With Your Account + How To Fix It!

If you're having trouble with your Book Daily Author account, we want to help! Here are 3 typical issues and how we can get you squared away:

Problem: "TypeError: Cannot read property 'error' of undefined"

If you are trying to update your author profile, but you haven't added a book yet, then you'll receive this error message.

The fix: Add a book to your account first. Here's a note from our Help Desk on how to add a book to your account. (Be sure to log into your account first!)

Problem: "Book Not Found"

If you haven't added an excerpt to your book listing, then it will not display on the site for readers to view. After all, BookDaily offers book samples for book lovers.

The Fix: Add an excerpt to your book listing. Here's a note from our Help Desk on how to add your excerpt to the site.

Problem: "My Book Doesn't Appear In the search results"

If you have recently added your book to the site, please note that it takes 24 hours it will appear in the search results.

If you're still having issues with your book, submit a trouble ticket to the BookDaily Author Team using the Help Desk. Give us a little time and we'll get it resolved as soon as possible.

Thanks for being BookDaily Author Superstars!

Your BookDaily Author Team


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